Cross Creek Realty
REO Listing Broker & Distressed Asset Disposition Capability Statement
Respond Fast. Value Accurately. Secure Assets. Restore Value. Close With Excellence.
Executive Capability Statement
Cross Creek Realty Investment Group is an Atlanta-based real estate brokerage, investment, property-management, and asset-stabilization platform prepared to serve as a trusted REO listing broker, distressed asset disposition partner, valuation resource, and local execution team for banks, servicers, GSEs, asset managers, private lenders, foreclosure attorneys, investors, and institutional owners.
Cross Creek’s purpose is clear: to transform overlooked, under-managed, distressed, and misunderstood real estate assets into stable housing, stronger communities, economic opportunity, and long-term generational wealth.
Cross Creek does not simply seek REO listings.
Cross Creek seeks to become a trusted local problem-solver for lenders and asset managers who need distressed, vacant, bank-owned, under-managed, or lender-controlled properties evaluated, secured, marketed, repaired, stabilized, sold, or returned to productive use.
Our operating belief is simple:
Cross Creek is not chasing distress.
Cross Creek is solving distress.
Cross Creek is not simply listing properties.
Cross Creek is helping restore value, stabilize housing, protect collateral, and strengthen communities.
Core REO Value Proposition
Cross Creek becomes a powerful REO listing and disposition partner by proving it can consistently deliver what asset managers need most:
Fast response. Accurate valuation. Clear communication. Local intelligence. Property security. Repair coordination. Market exposure. Offer management. Closing discipline. Community-sensitive asset restoration.
Our REO platform is built around disciplined execution:
Respond fast to assignments, requests, BPOs, occupancy checks, valuation needs, and asset-manager inquiries.
Value accurately through local market knowledge, comparable sales analysis, rental analysis, condition review, investor demand, and disposition strategy.
Secure properties through lock changes, occupancy checks, property-preservation coordination, insurance awareness, code-risk monitoring, and vendor response.
Coordinate repairs with trusted vendors, contractors, inspectors, cleaning crews, landscapers, preservation companies, and maintenance professionals.
Communicate professionally with asset managers, attorneys, servicers, lenders, buyers, title companies, vendors, and internal team members.
Market effectively through MLS, investor networks, buyer referrals, social media, local agents, email campaigns, signage, and targeted buyer outreach.
Manage offers strategically with organized offer summaries, buyer qualification review, financing review, price analysis, and asset-manager-ready recommendation reports.
Close transactions efficiently through strong transaction coordination, deadline tracking, title communication, buyer follow-up, and file documentation.
Restore distressed assets to productive use by helping convert vacant, bank-owned, neglected, or underperforming real estate into stable housing, viable investment assets, or successful disposition outcomes.
Who We Serve
Cross Creek is positioned to serve a broad range of REO, distressed asset, and lender-controlled property stakeholders.
Stakeholder
How Cross Creek Adds Value
Banks and credit unions
Local REO listing, BPOs, collateral review, buyer sourcing, disposition support
Mortgage servicers
Occupancy checks, property updates, listing coordination, local market intelligence
GSEs and government sellers
Local broker support, compliant marketing, property reporting, buyer management
Asset managers
Fast reporting, property preservation coordination, valuation accuracy, offer tracking
Private lenders and hard-money lenders
Defaulted asset disposition, investor marketing, quick-sale strategies
Foreclosure attorneys
Broker opinions, marketing support, buyer referral support, post-foreclosure disposition
Bankruptcy and probate attorneys
Distressed asset valuation, listing, sale coordination, investor disposition
Investors and institutional owners
Asset stabilization, market pricing, transaction support, disposition execution
Communities
Return vacant or distressed properties to useful, stable, productive condition
Financial institutions often hold problem loans, unfinished projects, or real estate collateral that require local knowledge and execution; Cross Creek’s mission is to help convert those troubled situations into orderly resolutions that benefit lenders, borrowers, communities, and future residents.
Cross Creek’s REO Mission
Cross Creek Realty exists to bridge the gap between distressed real estate and restored value.
Many assets are not fundamentally worthless. They are undercapitalized, poorly managed, physically neglected, incorrectly financed, trapped in distress, or misunderstood by the market. Cross Creek’s role is to see the value others miss and bring the systems needed to unlock it.
For REO and lender-controlled assets, that means:
identifying the property’s true market position;
protecting the lender’s collateral;
reducing vacancy and deterioration risk;
helping the asset manager make informed pricing decisions;
coordinating repair and preservation needs;
marketing the asset to the right buyer pool;
managing offers professionally;
moving the file toward closing;
and returning the property to productive use.
Company Profile
Category
Cross Creek Position
Company
Cross Creek Realty Investment Group
Principal Broker / CEO
Collis S. Clovie, MBA, PCM, P.Eng
Office
2116 Defoors Ferry Road NW, Atlanta, GA 30318
Market
Metro Atlanta and surrounding Georgia submarkets
Business focus
Brokerage, investment, property management, asset management, distressed assets, under-managed assets, REO support, lender relationships
Portfolio orientation
Residential, multifamily, commercial, distressed, underperforming, and value-add real estate
Operating philosophy
Disciplined capital, local intelligence, operational excellence, responsible financing, long-term stewardship
Motto
Our Difference Is Our Excellence
Cross Creek’s lender-facing profile describes the company as a Metro Atlanta real estate investment, asset-management, and value-creation platform with an estimated $30 million real estate portfolio, conservative leverage, local market knowledge, operating history, and a strategy built around distressed assets, under-managed assets, underperforming notes, and value-add real estate.
Why Cross Creek Is Built for REO Work
REO work requires more than a real estate license. It requires a platform.
Asset managers need brokers who are fast, accurate, responsive, detail-oriented, accountable, and capable of managing messy, time-sensitive real estate situations. Cross Creek has been building exactly that type of platform.
Cross Creek’s Relevant Capabilities
Capability
REO Application
Atlanta market knowledge
Accurate pricing, buyer demand, neighborhood insight, submarket strategy
Brokerage experience
Listing, marketing, buyer communication, contract negotiation, closing support
Property management capability
Tenant relations, occupancy awareness, repairs, work orders, rent roll review
Buildium-based operations
Organized property records, work orders, tenant data, lease records, reporting
Finance leadership
Revenue tracking, lender documentation, pricing discipline, asset-level financial review
Transaction coordination
Contract deadlines, closing communication, title coordination, file management
Collections and tenant relations support
Occupant communication support, tenant-status awareness, resident issue tracking
Referral and buyer pipeline
HomeLight, referral companies, buyer leads, housing placement, investor relationships
Vendor coordination
Repairs, inspections, cleanouts, landscaping, maintenance, security, and contractor support
Community-centered purpose
Restoring distressed assets while protecting neighborhood dignity and housing stability
Cross Creek’s operating infrastructure includes property databases, rent roll dashboards, debt schedules, refinance matrices, acquisition scorecards, risk dashboards, note dashboards, data rooms, and 100-day asset plans — systems that support reliable lender and investor reporting.
REO Services Offered
Cross Creek can provide a full REO and distressed asset service platform.
1. Initial Asset Intake and Triage
Assignment review
Asset-manager intake call
MLS and public record review
Ownership and parcel confirmation
Occupancy status research
Listing and marketing restrictions review
Property access coordination
Initial property condition assessment
Photos and preliminary risk notes
Timeline and task plan
2. Occupancy and Property Condition Review
Exterior occupancy check
Vacant / occupied / unknown status report
Visible condition notes
Utility-risk observations
Security concerns
Code or municipal risk indicators
Exterior photographs
Immediate escalation of emergencies
Coordination of authorized inspections
3. BPO / Valuation Services
Exterior BPO
Interior BPO when access is available
Comparable sales analysis
Competing listing review
Days-on-market analysis
Repair-adjusted value opinion
As-is pricing recommendation
Repaired-value estimate
Investor-buyer pricing analysis
Owner-occupant pricing analysis
Recommended list price and pricing strategy
4. Property Preservation Coordination
Lock change / rekey coordination
Trash-out coordination
Lawn care and landscaping
Winterization or utility protection if needed
Board-up coordination
Debris removal
Cleaning
Safety and access concerns
Vendor bid collection
Before-and-after photographs
5. Repair and Rehab Coordination
Initial repair scope
Contractor walk-throughs
Bid solicitation
Cost comparison
Repair-priority recommendations
Life-safety repair escalation
Cosmetic repair recommendations
Investor-grade repair analysis
Vendor follow-up
Documentation for asset manager approval
6. Marketing and Listing Execution
MLS listing
Listing photography
Property description
Investor email campaigns
Buyer-agent outreach
Social media promotion
Local buyer list marketing
Referral network exposure
Signage coordination
Showing coordination
Pricing refresh recommendations
Weekly marketing update
7. Offer Management
Offer intake
Buyer qualification review
Proof-of-funds review
Financing type review
Net sheet preparation
Offer comparison summary
Counteroffer tracking
Asset-manager recommendation
Deadline management
Contract execution coordination
8. Closing Coordination
Contract-to-close tracking
Title company coordination
Buyer-agent communication
Inspection deadline tracking
Financing deadline tracking
Closing statement review support
Final walkthrough coordination
Asset-manager status reporting
File completion
Post-closing documentation
9. Investor and Buyer Disposition Network
Cash-buyer outreach
Investor-buyer list
Owner-occupant marketing
First-time buyer outreach
Agent network distribution
Referral-platform buyer leads
Temporary housing and relocation referral integration
Local buyer demand tracking
10. Community Restoration Focus
Vacancy reduction
Blight reduction
Productive reuse
Housing stabilization
Neighborhood confidence
Local buyer and investor engagement
Community-sensitive marketing
Cross Creek’s broader solution model includes acquiring, repairing, leasing, selling, stabilizing, improving collections, strengthening NOI, refinancing responsibly, completing unfinished projects, resolving distressed notes, standardizing property operations, and restoring productive use.
REO Performance Standards
Cross Creek’s REO service model is built around speed, reliability, and professional reporting.
Task
Target Service Standard
New assignment acknowledgment
Same day
Asset-manager response
Within 2 business hours when urgent
Initial drive-by / exterior review
Within 24–48 hours, depending on access and location
Occupancy status report
Within 24–48 hours
Exterior BPO
Within 48 hours when data is available
Interior BPO
Within 72 hours after access
Vendor bid request
Within 48 hours after scope approval
MLS listing after authorization
Within 24 hours of approval and required documentation
Offer summary
Same day received whenever possible
Asset-manager update
Weekly or as required
Code / emergency issue escalation
Same day
Price adjustment recommendation
Based on showings, offers, DOM, and market activity
Closing file coordination
Continuous until closing
Internal REO Team Structure
Cross Creek’s REO platform is supported by a clearly defined internal operating structure.
Function
Lead
REO Role
Executive strategy and broker oversight
Collis
Asset-manager relationships, listing strategy, final decisions
Financial and revenue oversight
Priscilla
Revenue tracking, pricing economics, lender/vendor documentation
Acquisition and valuation review
Collis + Priscilla
BPO review, deal analysis, distressed asset screening
Property management and Buildium
Cheryl
Property records, maintenance coordination, tenant/occupancy input
Transaction coordination
Aleathea
Listing files, contracts, deadlines, closing coordination
Collections / tenant relations support
Sabrina
Occupant/tenant communication support where authorized
Referral and buyer pipeline
Angela Perryman
Buyer leads, referral platforms, housing placement, conversion
CRM / marketing / outreach support
VA or support coordinator
REO database, asset-manager outreach, social media, follow-up tracking
This team model is consistent with Cross Creek’s updated internal structure, where Collis leads strategy and recruitment, Priscilla leads finance and revenue, Angela leads referrals and housing placement, Cheryl leads Buildium/property management, Aleathea leads transactions, Sabrina supports collections and tenant relations, and a growth coordinator supports CRM, marketing, REO outreach, and research.
Asset Manager Benefits
Cross Creek gives REO asset managers a local partner capable of handling both brokerage and operational complexity.
Asset Manager Need
Cross Creek Response
Fast response
Dedicated REO workflow and escalation process
Accurate valuation
Local Atlanta comps, pricing analysis, rent awareness, investor demand
Property security
Vendor coordination for locks, cleanouts, landscaping, and preservation
Repair coordination
Contractor bids, scope notes, photos, cost comparison
Professional communication
Centralized updates, email tracking, weekly reporting
Market exposure
MLS, investor network, referral buyer pipelines, social media
Offer management
Clean summaries, buyer qualification, net proceeds review
Closing discipline
Aleathea-led transaction coordination and deadline tracking
Tenant / occupant sensitivity
Sabrina and Cheryl support resident-related communication when authorized
Revenue / performance tracking
Priscilla-led reporting and financial visibility
Local execution
Atlanta-based team with neighborhood familiarity
Cross Creek’s Strategic Advantage
Cross Creek’s REO advantage is not based only on brokerage licensing. It is based on a wider real estate platform.
1. Local Atlanta Intelligence
Cross Creek understands Metro Atlanta real estate from the inside: neighborhoods, tenant patterns, investor demand, property-management realities, buyer expectations, pricing sensitivity, and distressed-asset behavior.
2. Brokerage + Investment Perspective
Cross Creek understands both the seller’s disposition need and the investor’s acquisition logic. This helps the company price assets realistically, target buyers effectively, and reduce failed contracts.
3. Property Management Competence
REO assets often need more than listing exposure. They need condition assessment, maintenance coordination, utility awareness, tenant communication, and operational triage. Cross Creek’s property-management infrastructure supports that need.
4. Referral and Buyer Conversion Capacity
With Angela Perryman overseeing referral partnerships, HomeLight, referral companies, and short-term housing support, Cross Creek has a revenue-facing lead-generation and client-conversion function that can help support REO buyer activity.
5. Financial Discipline
With Priscilla leading finance, growth, revenue, lender packages, and capital planning, Cross Creek can analyze properties through both a brokerage and financial-performance lens.
6. Transaction Coordination
Aleathea’s commercial and residential transaction coordination role supports contract-to-close discipline, document tracking, and closing reliability.
7. Community Restoration Philosophy
Cross Creek believes wealth is created by solving real problems with discipline, scale, and integrity. That mindset makes Cross Creek especially well suited for distressed assets that require more than a listing sign.
REO Broker Operating Workflow
Step 1 — Assignment Intake
Receive REO assignment.
Confirm asset manager contact.
Confirm property address and legal description.
Confirm listing requirements.
Confirm occupancy-check instructions.
Confirm access instructions.
Confirm reporting deadlines.
Open internal file.
Step 2 — Initial Property Review
Conduct public record review.
Verify parcel, taxes, ownership, and visible listing history.
Conduct exterior review if authorized.
Photograph property condition.
Report occupancy status.
Identify emergency issues.
Recommend immediate preservation steps.
Step 3 — Valuation
Complete BPO.
Review comparable sales.
Review competing listings.
Review rent potential where relevant.
Estimate as-is value.
Estimate repaired value.
Identify pricing strategy.
Recommend list price.
Step 4 — Preservation and Repair Coordination
Obtain vendor estimates.
Prioritize safety and code issues.
Coordinate approved work.
Track completion.
Photograph before and after.
Report completion to asset manager.
Step 5 — Listing and Marketing
Prepare MLS listing.
Prepare property description.
Upload photos.
Market to agent network.
Market to investor network.
Market to buyer/referral pipeline.
Track showing activity.
Provide weekly updates.
Step 6 — Offer Management
Receive offers.
Verify buyer strength.
Compare offers.
Prepare net analysis.
Submit recommendation to asset manager.
Track counteroffers.
Move accepted offer into contract process.
Step 7 — Closing
Coordinate with buyer agent and title.
Track deadlines.
Resolve document issues.
Monitor financing status.
Provide closing updates.
Confirm closing completion.
Archive complete file.
Step 8 — Post-Closing Review
Record final sale metrics.
Compare list price to sale price.
Track days on market.
Track buyer type.
Track asset-manager satisfaction.
Use lessons to improve future assignments.
Cross Creek REO Readiness Checklist
Cross Creek is prepared to maintain a ready-to-submit REO package containing:
Broker license;
E&O insurance;
W-9;
Company profile;
Collis bio;
Team structure;
Office contact sheet;
Market coverage map;
MLS participation;
Sample BPO;
Sample listing report;
Sample weekly asset-manager report;
Vendor list;
Property-management summary;
Buildium/property systems summary;
Bank/lender references where available;
Photos of completed projects where available;
Community impact statement;
REO service standards;
Signed NDA if required.
Suggested REO Capability Statement for Submission
Cross Creek Realty Investment Group is an Atlanta-based brokerage, investment, property-management, and asset-stabilization platform prepared to support REO listing, valuation, preservation coordination, marketing, offer management, and disposition across Metro Atlanta.
Cross Creek combines local market intelligence, brokerage execution, property-management capability, transaction coordination, tenant-relations support, referral/buyer pipeline development, and disciplined financial oversight. The company is led by Principal Broker / CEO Collis S. Clovie, MBA, PCM, P.Eng, with an internal team supporting finance, property management, transactions, tenant relations, referrals, and growth operations.
Cross Creek’s REO value proposition is straightforward:
We respond fast.
We value accurately.
We secure properties.
We coordinate repairs.
We communicate professionally.
We market effectively.
We manage offers.
We close transactions.
We help restore distressed assets to productive use.
Cross Creek is prepared to assist banks, servicers, GSEs, asset managers, attorneys, private lenders, and investors with lender-owned, bank-owned, under-managed, distressed, vacant, or problem real estate assets throughout Metro Atlanta.
Closing Statement
Cross Creek Realty is not merely seeking REO assignments.
Cross Creek is building a disciplined REO and distressed asset disposition platform capable of helping asset managers solve real estate problems quickly, professionally, and responsibly.
We understand that REO assets are not just files on a lender’s balance sheet. They are properties affecting neighborhoods, borrowers, investors, lenders, municipalities, and future residents.
Cross Creek’s mission is to restore distressed, under-managed, and overlooked real estate into stable housing, stronger communities, and enduring wealth by combining local intelligence, disciplined capital, responsible financing, operational excellence, and long-term stewardship.
That is the purpose.
That is the platform.
That is the difference.
Cross Creek Realty — Our Difference Is Our Excellence.
