ABOUT US
Welcome to Weatherford Property Maintenance, your trusted partner for comprehensive property maintenance services. Based in Atlanta, GA, we specialize in keeping rental and commercial properties in top condition through our wide range of maintenance solutions. Our team of skilled professionals is dedicated to delivering exceptional service, ensuring that your properties remain in good condition.. With years of experience and a commitment to excellence, we aim to exceed your expectations and provide unparalleled value to our clients.
WHAT YOU CAN EXPECT FROM US
When you choose Weatherford Property Maintenance, you can expect:
1. Reliability: Consistent and dependable service delivered on time.
2. Quality Workmanship: Skilled professionals who take pride in their work.
3. Transparent Pricing: Clear and competitive pricing with no hidden fees.
4. Customer Focus: A dedicated approach to meeting and exceeding your needs.
5. Comprehensive Solutions: A wide range of services to handle all your property maintenance needs.
6 24/7 Emergency Services: Prompt and efficient response to urgent issues any time of day or night.
OUR WORK PROCESS
Communication:
We prioritize clear and open communication with our clients. From the initial inquiry to project completion, our team will keep you informed every step of the way. Here’s how we ensure seamless communication:
1. Initial Contact: When you reach out to us via phone, email, or our online portal, we promptly acknowledge your request and gather all necessary details about the service required.
2. Consultation and Assessment: We schedule a consultation to assess the property and understand your specific needs. Our team may visit the site to provide an accurate evaluation.
3. Proposal and Agreement: Based on the assessment, we provide a detailed proposal outlining the scope of work, timeline, and cost. Once approved, we formalize the agreement.
Work Orders:
All work requests are handled efficiently through our streamlined work order system, ensuring that tasks are logged, tracked, and completed to your satisfaction:
1. Work Order Creation: Each service request is converted into a work order with a unique ID for easy tracking.
2. Task Assignment: The work order is assigned to a qualified technician or team, who receive detailed instructions and necessary materials.
3. Progress Tracking: Our system allows us to monitor the progress of each work order in real-time, ensuring timely updates and adjustments as needed.
4. Completion and Review: Upon completion, we conduct a thorough review to ensure the work meets our quality standards and address any client feedback.
Timeframe:
We understand the importance of timely service. Here’s how we manage project timelines:
1. Estimation: During the initial consultation, we provide an estimated timeframe for the completion of the project.
2. Scheduling: We schedule the work to commence at a convenient time for you, considering any urgent requirements.
3. Execution: Our team works diligently to adhere to the scheduled timeline while maintaining high-quality standards. We keep you updated on the progress.
4. Final Inspection: Once the work is completed, a final inspection is conducted to ensure everything meets our standards and your satisfaction. Photographs are taken and submitted to you along with an invoice.
24/7 EMERGENCY SERVICES:
We are always ready to respond to emergencies, ensuring that urgent issues are addressed promptly. Here’s how we handle emergency services:
1. Emergency Hotline: Contact our 24/7 emergency hotline for immediate assistance.
2. Rapid Response: Our team is dispatched quickly to assess and address the issue.
3. Immediate Solutions: We provide swift solutions to mitigate any damage or safety concerns, followed by a comprehensive plan for permanent repairs.
FREQUENTLY ASKED QUESTIONS
Q: What areas do you serve?
A: We serve most of the Atlanta metro area within a 60 minute drive time of Midtown Atlanta.
Q: How do I request a service?
A: You can request a service by contacting us via phone, email, or through our online work order portal.
Q: What is the expected turnaround time for service requests?
A: Turnaround times vary depending on the service requested. We will provide an estimated timeframe when you submit your work order and strive to complete all tasks promptly.
Q: Are your technicians licensed and insured?
A: Yes, all our technicians are fully licensed, insured, and trained to handle a wide range of property maintenance tasks.
Q: How do you ensure the quality of your work?
A: We have a rigorous quality control process in place. Each project is supervised by experienced managers, and we conduct thorough inspections to ensure the highest standards are met.
Q: Can you handle emergency repairs?
A: Yes, we offer 24/7 emergency repair services. Please contact us immediately if you require urgent assistance.
Q: Do you give free estimates?
A: Yes, we provide free estimates for most jobs.
Q: Do you guarantee your work?
A: Yes. We guarantee our workmanship for one year.
